Sales & Service FAQ

·       Do you accept trade ins? - Yes, definitely. Most of our used inventory comes from local trades. We are competitive to the market for pricing and will look at your vehicle while you explore our inventory. We will accept multiple vehicles on trade.

·       Do you buy used vehicles? - Yes, we do. We are competitive to the market for pricing and will look at your vehicle and provide you with a fair market value.

·       What is the phone number for OnStar? - 1-888-4-ONSTAR

·       Do you rent vehicles? - Sorry, we do not.

·       Can I lease a vehicle if I drive more than 15,000 miles per year? - Yes, leases are a great option especially with the rising cost of new vehicles. Leasing can certainly be a better option for those who drive less than 20,000 miles per year.

·       I leased a vehicle and now have had a major change in my life and need a different vehicle, can I get out of my lease early? - Yes, the situation isn't any different than if you purchase the car. You will just pay the leasing company off vs. paying off the bank or credit union.

·       Does Lynch Ford Chevrolet participate in plan pricing? - Yes, we do. We participated in plans such as X-Plan, A-Plan, Z-Plan, Employee Pricing and Supplier Pricing

·       Can the Quick Lane perform warranty or recall? - No, only certified technicians can do your warranty work. Please schedule an appointment with our Service Department for these types of repairs.

·       What is the number for Road Side Assistance? - Ford: 1-800-241-3673 GM: 1-800-243-8872

·       What is the difference between the Quick Lane and the Service Department? - The Quick Lane is for light maintenance and oil changes with no appointment necessary, while the Service Department accepts appointments for more advanced repairs and warranty work.

·       Can I make an appointment for an oil change? - There is no appointment needed for an oil change, however if you would like to make on we would be happy to schedule you an appointment.

·       Can you perform warranty work on competitive makes? - Although we service all makes and models, only the franchised dealers can perform warranty work on vehicles of their specialty brand.

·       How often should I bring in my car for service? - We recommend coming in every 5 months or 5,000 miles.

·       How do I know when I need an oil change? - We provide a window sticker as a reminder at each service, however most late model vehicles are equipped with an oil life monitor as well.

·       Do you service motorhomes? Sorry, we do not.

·       Can I burn E85 ethanol blend in my car? - Check your owner's manual, but typically the vehicle is marked as FFV or flexible fuel vehicle on the outside or it will have a yellow gas cap.

·       How often should I check my tire pressure? - Once a month or anytime the outside temperature changes by more than 10 degrees

·       What's the difference between conventional and synthetic oil? - Conventional oil is refined from crude oil. Synthetic oil is manmade and uses the best aspects of crude oil without the contaminants

·       How often should I change my wipers? - Every 6 months or when they leave streaks

·       How often should I get an oil change? - We recommend every 5,000 miles. The manufacturer may recommend longer.

·       How do I know when I need a tire rotation? - Tires should be rotated every 5,000 miles

·       How do I know when I need an alignment? - Every time when tires are replaced or when uneven tire wear is identified

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