Continuing to further analyze what makes Lynch Ford Chevrolet’s sales experience so exceptional, next we will look at our Business/Finance Office. If you are just joining us, catch up with these articles first:
https://www.lynchford-mtvernon.com/blog/2022/march/28/sales-behind-the-scenes.htm
https://www.lynchford-mtvernon.com/blog/2022/june/23/sales-behind-the-scenes-iv-bdc.htm
https://www.lynchford-mtvernon.com/blog/2022/june/30/sales-behind-the-scenes-v-sales.htm
The main purpose of the Business Office at Lynch is to finalize the customer’s purchase in a timely manner. First, the Business Manager verifies that they have accurate titling, vehicle, and credit information. With 16 different lenders to choose from, the credit application is prepared and sent to the appropriate lenders to obtain the best credit approval for the customer.
Then, the manager explains in detail any warranties that apply to the customer’s new vehicle, along with warranty and insurance options that are available to purchase. From there, the appropriate forms are accurately completed with the customer, and the business manager ensures the customer has a complete understanding of the paperwork they are signing as well as their finance options. Once the transaction is completed in the business office, the salesperson will complete the final delivery of the new vehicle.
Once you drive away in your new ride, the process continues behind the scenes as the office employees ensure all title work is correctly completed. Stay tuned as we dive into this next.